FAQs

What does your pricing look like?

Pricing is tailored to your specific project and needs. We calculate costs based on a package rate that considers the time involved and the scale of usage for the final design. Occasionally, we also take on pro-bono work for charities and organisations close to our heart.

What does the design process look like?

We know the design process can feel a bit mysterious if you’ve never worked with a designer before. Here’s how it typically works:

  1. Consultation: We’ll have a chat about your ideas, goals, and what you need.

  2. Proposal: Once we know what’s involved, we’ll send you a plan outlining the project’s scope, timeline, and pricing.

  3. Design Development: We create initial concepts and refine them with your feedback.

  4. Finalisation: We deliver the finished designs, ready to use in the formats you need.

The exact process depends on what you’re after, so get in touch and we’ll create a custom plan for you.

I’m wanting to invest in my branding. What’s included in a branding package?

Each branding package is tailored to suit your business. A food brand might need different elements to a service-based business, but all our branding packages include the essentials:

  • Primary Logo

  • Secondary Logos

  • Brand Marks

  • Brand Pattern

  • Typography Styling

  • Colour Palette

  • Image Direction

  • Brand Guidelines

These elements work together to build a strong, cohesive brand that connects with your audience.

Do you offer payment plans?

Yes, we do! To secure your spot in our design calendar, we ask for a non-refundable deposit of 30-50%. The remaining balance is split into 1-2 payments over the course of the project. If you need a different payment plan, just let us know—we’re happy to work with you.

How long does the design process take?

It really depends on what you need designed. Once we have a good understanding of your project, we’ll outline the timeframe in your proposal. Get in touch and we can provide a better idea based on the scope of your work.

How do I get a quote for my job?

Easy! Fill out our contact form with the details of your project, and we’ll be in touch with a proposal, including pricing and timeframes.

What industries do you work with?

We’ve worked with businesses across a wide range of industries, including hospitality, tourism, fashion, retail, and more. Whether you’re a start-up, an established business, or a non-profit, we’ll create designs that connect with your audience.

Do you offer retainer packages?

We do! If you’re after ongoing creative support, our retainer packages are perfect. They come with discounted hourly rates and are ideal for businesses needing regular updates, seasonal campaigns, or new collateral. Reach out to learn more about our retainer options.